Member Information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​Medicaid provides medical assistance to eligible low-income Kentuckians. Use the links below to learn more about some available programs and services.

If members have any questions, please contact Member Services toll-free at (800) 635-2570.

What's New

Medicaid Renewals 

Stay in touch. Stay covered. Stay healthy.
Medicaid renewals are happening.
Log onto kynect​ or call 855-4kynect and give us your current contact information so we can reach you.

For more information visit​ the Medicaid Unwinding site.​

Connect With Us on Social Media

​Medicaid has an active social media presence on Facebook, Twitter, Instagram and YouTube.


Medicaid Patient Access Portal available

You can view your health information and find providers all in one place. The Patient Access Portal gives you access to all your Medicaid health information and lets you share your health information with doctors or anyone you choose. For more help with accessing your Kentucky Medicaid Health Information, please call (855) 509-2450. 

Child Immunization Awareness

Please make sure your children are up to date on their shots. Immunizations help prevent diseases like hepatitis B, polio, measles, mumps and whooping cough. Schedule an appointment with a doctor now to be sure your children are protected. See the following wellness materials:

If you are a Medicaid member, visit the Department for Public Health immunization page for more information. If you are a Medicaid provider and would like to participate in the Vaccines for Children Program visit the program website.

Apply for Medicaid

Apply for traditional Medicaid only by calling the Kentucky Healthcare Customer Service line toll-free at (855) 459-6328 or contacting an application assister through the Kentucky Health Benefit Exchange website.

Apply for all public assistance programs by visiting the kynect website or by calling the DCBS Call Center toll-free at (855) 306-8959.

Report Fraud and Abuse

(800) 372-2970

Managed Care Organizations 

Aetna Better Health of Kentucky
(855) 300-5528
Anthem Blue Cross Blue Shield
(855) 690-7784
Humana Healthy Horizons in Kentucky
(800) 444-9137
Passport Health Plan by Molina Healthcare
(844) 778-2700
UnitedHealthcare Community Plan
(866) 293-1796
WellCare of Kentucky
(877) 389-9457


2024 Va​​​lue Added Benefits  Side by Side (English)

2024 Value Added Benefits Side by Side (Spanish)

2024 Guide to Choosing a Managed Care Plan (English)

2024 Guide to Choosing a Managed Care Plan (Spanish)