Kentucky Level of Care System

Kentucky Level of Care System

​​​​​​​​​​​​​​​​What It Is

The Kentucky Level of Care System (KLOCS), introduced in 2020, streamlines and automates the level-of-care (LOC) process across the spectrum of Long-Term Services and Supports. The following provider types use KLOCS for Medicaid members and individuals pending Medicaid eligibility: 

  • Nursing Facilities; 
  • Institutionalized Hospice Providers; 
  • Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID); and
  • Program of All-Inclusive Care for the Elderly (PACE). 

KLOCS is not used for non-Medicaid members who do not plan to apply for Medicaid. Review the KLOCS Common Scenarios Quick Reference Guide (QRG) for detailed examples of when the usage of KLOCS is and is not required. 

KLOCS is used to: 
  • Submit and track applications using an online self-service portal. 
  • Initiate LOC requests and discharges. Requests are automatically routed to the appropriate KLOCS personnel for review and completion of determinations.
  • Send providers automatic task notifications and reminders to submit any requested information. 

The Pre-Admission Screening and Residential Review (PASRR)​ is also generated and processed using KLOCS for Medicaid members or individuals pending Medicaid eligibility.  

KLOCS Newsletter

The KLOCS Newsletter provides program updates, answers to frequently asked questions, application user tips and feature overviews, contact information and related content. Choose a month from the drop-down menu below to display links to the issues published that month.

Contact Information