Electronic Plan of Correction for Certified Nursing Homes

​The Electronic Plan of Correction (ePOC) application will eliminate the need for paper-based communication between Certified Nursing Home providers and the Office of Inspector General, Division of Health Care when submitting and reviewing plans of correction.  

Details regarding the CMSNet and ePOC account registration can be found on the QTSO Access Forms site for Nursing Home Providers.  Once providers complete the ePOC enrollment process, they can begin accessing the CMS-2567 Statement of Deficiencies (SOD) and enter their Plan of Correction (POC) via the secure website created by CMS .  

Requesting Accounts

Please use the information below to assist you with obtaining the two accounts that will be needed to access the ePOC application: 

  1. CMSNet Account
  2. ePOC Account

ePOC Individual Access

To access ePOC for only your facility, use the ePOC Individual Access site.

ePOC Multiple Facility/Corporate Access

Users needing access to plans of correction for more than one facility within the same corporation will use the ePOC Multiple Facility/Corporate Access site.

Accessing the ePOC Application

These steps may be followed at any time after registration and activation have been completed.

  1. Go to https://qtso.cms.gov
  2. Select CMSNet Information. (upper right corner of page) 
  3. Select CMSNet - Submission Access
  4. Select the appropriate state, proceed through the warning and enter your CMSNet login ID/password. 
  5. Select the web link titled CMS QIES Systems for Providers. 
  6. Select ASPEN Access (ePOC) (bottom of page) 
  7. Select ASPEN Web (upper left corner of page)
  8. Enter your QIES login ID/password to enter the ePOC application.


For issues with the Secure Access Service login or Juniper Client Installation, please contact support via e-mail at CMSNet User Support or by calling (888) 238-2122. 

For assistance with the MDS and ePOC User Registration, please contact the QTSO Help Desk at (888) 477-7876. 

For general questions, contact ePOC Support within the Office of Inspector General or view the available support documentation found below.


Additional Information