The Kentucky Integrated Child Care System (KICCS) Provider Portal is a secure online system for child care providers in Kentucky that helps child care providers, employers, and employees stay connected with important programs and services.
Through the portal, child care providers can:
- Submit billing and view documents for the Child Care Assistance Program (CCAP)
- Complete plans of correction for the Division of Regulated Child Care
- Send and receive documents for the Kentucky All STARS program
- Submit and receive documents for the Employee Child Care Assistance Partnership (ECCAP)
Employers and employees participating in ECCAP also use the KICCS Provider Portal to submit and receive required documents.
Need Help?
Contact the KICCS Helpdesk for assistance with creating an account, navigating the system, or resolving issues related to the Provider Portal.
Local (Frankfort): (502) 564-0104, Option 6
Toll-free: (866) 231-0003, Option 6
All STARS
Licensed and certified child care providers are now able to do the following using the Provider Portal:The
All STARS User Guide and the All STARS User Guide in Spanish -
Portal De Proveedores Guía Del Usuario - provides additional information to help navigate the All STARS menu and workbaskets.Child Care Assistance Program (CCAP) Information
Child care certificates and notices are available in the KICCS Provider Portal. Providers can sign and upload initial child care certificates through the portal for workers to process. After the signed certificate is received and the child’s enrollment is updated to active, an enrollment approval notice will appear.
Review the CCAP Certificates/Notices Tip Sheet for more information and further instructions.
If you have questions about payment, billing, or enrollment, contact the Division of Child Care (DCC) billing team at (844) 209-2657 or email CCAP Provider Payments.
You can also send DCC paperwork, like the DCC-94B Authorization for Electronic Deposit or paper billing forms (PBF), by email to CCAP Provider Payments. NOTE: Please do not send child care certificates to this email address.
Signed child care certificates may be returned via upload to Provider Portal or by mail or fax:
DCBS
P.O. Box 2104
Frankfort, KY 40602
Fax: (502) 573-2005 or (502) 573-2007
Registered child care providers can use the Provider Portal to upload/view documents requested by DCC. Review the
Registered Provider Document Upload tip sheet for instructions.
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