Kentucky Integrated Child Care System (KICCS) Provider Portal Launch Site

​​​​​​​​​​The Kentucky Integrated Child Care System (KICCS) Provider Portal is a secure online system for child care providers in Kentucky that helps child care providers, employers, and employees stay connected with important programs and services.​

Through the portal, child care providers can:

  • Submit billing and view documents for the Child Care Assistance Program (CCAP)
  • Complete plans of correction for the Division of Regulated Child Care
  • Send and receive documents for the Kentucky All STARS program
  • Submit and receive documents for the Employee Child Care Assistance Partnership (ECCAP)

Employers and employees participating in ECCAP also use the KICCS Provider Portal to submit and receive required documents.

​​Need Help?

Contact the KICCS Helpdesk for assistance with creating an account, navigating the system, or resolving issues related to the Provider Portal.

Local (Frankfort): (502) 564-0104, Option 6
Toll-free: (866) 231-0003, Option 6​

​All STARS​​​​

Licensed and certified child care providers are now able to do the following using the Provider Portal:​
  • Submit the standards checklist and upload supporting documents
  • ​​Complete and submit the Annual Quality Review (AQR) form 
  • View correspondence from the All STARS program
The All STARS User Guide and the All STARS User Guide in Spanish - Portal De Proveedores Guía Del Usuario - provides additional inform​​ation to help navigate the All STARS menu and workbaskets.

Child Care Assistance Program (CCAP) Information

​​Child care certificates and notices are available in the KICCS Provider Portal. Providers can sign and upload initial child care certificates through the portal for workers to process. After the signed certificate is received and the child’s enrollment is updated to active, an enrollment approval notice will appear. Review the CCAP Certi​​ficates/Notices Tip Sheet​ for more information and ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​further instructions.

If you have questions about payment, billing, or enrollment, contact the Division of Child Care (DCC) billing team at (844) 209-2657 or email CCAP Provider Payments.

You can also send DCC paperwork, like the DCC-94B Authorization for Electronic Deposit or paper billing forms (PBF), by email to CCAP Provider Payments. NOTE: Please do not send child care certificates to this email address.

Signed child care certificates may be returned via upload to Provider Portal or by mail or fax:
DCBS
P.O. Box 2104
Frankfort, KY 40602
Fax: (502) 573-2005 or (502) 573-2007

Self Service Portal is available for parent applications.

Registered child care providers can use the Provider Portal to upload/view documents requested by DCC. Review the Registered Provider Document Upload​ tip sheet for instructions.​

Stay up to date by signing up for our listserve. Send an email to our listserve ​with your first name, last name and email address to receive updates and announcements straight to your inbox.​​​​​​

Documentation





Portal Access

​Kentucky Integrated Child Care System (KICCS) Provider Portal

Become a KICCS Portal User

Have an existing KY Online Gateway citizen account? Follow the steps below:

  • Log into your account. ​
  • Request access to the KICCS Provider Portal. ​
  • Submit the appropriate user agreement.​​

Delinquent Claim Accountability

A child care provider who is delinquent on a payment for 90 days or more must resolve the delinquent claim to prevent a delay in Child Care Assistance Program (CCAP) payments. Contact the Division of Child Care, Claims Section at (844) 209-2657. ​

Contact Information

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