Office of Application Technology Services

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Mission Statement:

Modernizing the delivery of services through efficient, innovative, and secure IT solutions.​

​​Vision Statement:​

The Office of Application Technology Services (OATS) provides and supports innovative IT solutions to better ser​ve the Commonwealth​​

The Office of Application Technology Services houses five divisions and three specialized teams.  

Division of Eligibility Systems (DES) supports IT services and solutions for the Cabinet's Integrated Eligibility and Enrollment Solution (IEES) including associated employment and training (E&T) programs, Department for Community Based Services (DCBS) related to the Kentucky Integrated Child Care System (KICCS), and various additional mainframe systems. 

The Division of Application Development and Support (DADS) supports IT development and testing services for multiple agencies within the Cabinet. Solutions include the Medicaid Partner Portal Application (MPPA), Critical Incident Reporting Systems (CIRS) and testing services for other solutions.

The Division of Social Services Systems (DSSS) supports IT services and solutions for Child Support Enforcement (CSE), Office of Inspector General (OIG), DCBS Child Welfare solution, Office for Children with Special Health Care Needs (OCSHCN), and Department for Aging and Independent Living (DAIL).

The Division of Health Services Systems (DHSS) responsible for developing, supporting, and maintaining a range of critical IT applications, solutions, and projects that enhance various Health and Human Service programs sponsored and provided by the Cabinet to the citizens of the Commonwealth. These IT solutions, integral to DHSS, encompass a variety of key areas including Women, Infants, Children (WIC), Maternal Child Health, Public Health Protection and Safety, Immunization Registry, Kentucky Health Information Exchange, Enterprise Electronic Health Record, Office of Vital Statistics, Contact Tracing, and HIV and Disease Surveillance.

The Division of Strategic Services (DSS) serves as the liaison between CHFS and COT and external vendors contracted for overseeing IT service levels as they relate to external IT services, coordinating disaster recovery exercises, storing and consolidating data from participating CHFS sources systems, providing senior-level technical support for enterprise tools and assisting CHFS system users with various application technical issues.

​The Security and Compliance Team provides a myriad of services designed to ensure the confidentiality, integrity and availability of the data entrusted to and utilized by the Commonwealth. Services include but are not limited to:  vulnerability scanning, penetration testing, threat hunting, security architecture, adherence to auditing activity, ensuring compliance documentation and information technology security policies are in place and adhered to, oversight of HIPAA Risk Assessment Program.

The Project Management Office (PMO) Team provides centralized supportive services to IT project managers across OATS.

The OATS Financial Group (OFG) provides centralized support and services for enhanced technology funding from federal partners for various programs as well as standardized administrative guidance across OATS. 

Contact Information