The Division of Program Performance has three branches: Supplemental Nutrition Assistance Program (SNAP) QC Review Branch, the Public Assistance Quality Control Review (PAQC) Branch and the Program Enhancement (PE) Branch, which consists of the Management Evaluation (ME) and Program Access and Compliance (PAC) sections.
The Quality Control and Management Evaluation systems are federally mandated for SNAP. The Quality Control system also is the monitoring system for the Medical Assistance Program, Kentucky Transitional Assistance Program (KTAP), Kentucky Works Program (KWP) and the Child Care Assistance Program (CCAP) (7CFR 275.2.)
Both Quality Control and Management Evaluation perform a continuous review of a statistically reliable, random, statewide sample of active and denied/discontinued cases. The review provides data on the accuracy with which local agency staff apply state eligibility and payment requirements as both a management tool for state and federal administrators and a fiscal audit to ensure the propriety of expenditures. This data also helps direct development of strategies to improve the delivery of services and promote self-sufficiency. SNAP enhanced funding (a bonus states receive for low error rates) and financial sanctions are determined by these review processes along with county and regional corrective action plans. Approximately 8,500 reviews are conducted annually by the division.