Local Health Operations Branch

Craig Cooper
Administrative Branch Manager 
(502) 564-6663, ext. 4100

The Local Health Operations Branch is responsible for providing administrative and technical guidance to the Local Health Departments (LHDs). This responsibility includes managing medical records and forms, providing guidance to LHDs on the completion of the Patient Encounter Form (PEF) entries, appropriate medical coding and reporting of clinical and community-based services and guidance on correcting third-party billing errors for the Preventive Health Program. The Local Health Operations (LHO) Branch also has responsibility with maintaining the DPH website; coordinating LHD contracts; and requests for security access to the Clinic Management System (CMS) and the Patient Services Reporting System (PSRS).

The LHO Branch performs these responsibilities through the management of the LHO help desk. The LHO Branch uses the interpretation of policies, procedures, administrative regulations and statutes to provide this guidance when requested by the LHDs. 

The mission of the LHO Branch is to provide quality assistance and support to help local health departments operate efficiently.

The LHO Branch and LHO Help Desk may be contacted by calling (502) 564-6663 and selecting Option 1 or by emailing the LHO Help Desk mailbox at LocalHealth.HelpDesk@ky.gov.

Upcoming Training

None at this time

Recent Training

Local Health Department (LHD) Contract Training, April 10, 2013. The TRAIN Course ID number is 1042661.

2013 CDP-DPH User Conference, Feb. 5-6, 2013

Medicaid and MCO Payment and Coding Process - Oct. 30, 2012

E-Report PS Bill - Sept. 19, 2012

Forms Ordering - Aug. 23, 2012, TRAIN webcast number 1035424

2012-2013 Seasonal Influenza training - Aug. 20, 2012, webcast link

• Influenza Memo 2012-2013
• PowerPoint - Seasonal Influenza ITV Training (Rev. 8/1/12)
• Influenza Vaccine Administration Record, LHDO-1 (Rev. 8/1/12)
• Influenza Vaccine Administration Record, LHDO-1 Spanish (Rev. 8/1/12)
• *NEW* Codes and Rates 2012 (Rev. 10/23/12, Passport Rates Revised)
• *New*  Codes and Rates 2012 (Rev. 11/27/12, Medicare Flu Administration Rate)
• *New* Codes and Rates 2013 (Rev. 1/9/13, Medicare Flu/Pneumonia Administration Codes)

  Vaccine Information Sheets (VIS)

• Inactivated (English)
• Inactivated (Spanish)
• Live, Intranasal (English)
• Live, Intranasal (Spanish)
  

Related Websites:

• Flu.gov
• CDC Flu Vaccination Information
• CDC Flu Free Resources
• CDC Flu Prevention Toolkit
• CDC VFC FAQs
  
  

Archived Trainings

Trainings more than six months old

• How to Look Up Codes on the 501 Service File
  
  
• 2013 Uniform Percentage Payment Schedule
  
  
• Most current CDC-approved VIS forms
  
  
• Reminder Regarding Override Request: LHDs that have submitted request(s) in the past to override charges for patient services (with the exception of this year's seasonal flu requests) need to resubmit those for review. This is necessary to ensure compliance with Medicaid billing rules and supporting documentation. These request(s) for review will need to be sent to the Local Health Help Desk or Janet Overstreet. The request needs to be submitted by the LHD Director or designee.
  
  
• Revisions to Medicaid Status Characters on Portal effective November 2011
  
  

Archived Updates and Alerts (more than six months old)