Provider Lock-in Information
Lock-in matches a member to one provider and one pharmacy for one year at a time, if there is reason to believe that a member is over-utilizing services.
For Lock-in member questions, contact the Managed Care Organization (MCO) listed below in which you are participating.
- Coventry Cares, visit their website or call 1-855-300-5528
- KY Spirit Health Plan, visit their website or call 1-866-443-3153.
- Wellcare of Kentucky Provider, visit their website or call 1-877-339-9457.