At the governor's request to provide enhanced educational efforts to improve the Medicaid managed care system, CHFS is sponsored educational forums in each of the eight Medicaid regions.
Medicaid Managed Care (MCO) Regions Map
Agenda for all regional forums
8 a.m. - 9 a.m. Registration
9 a.m. - 11:30 a.m. Provider Information general session - Secretary of Cabinet and commissioners for Medicaid, Public Health and Behavioral Health; DOI executive staff. Topics include overview of managed care, appeals process and prompt pay process.
11:30 a.m. - 1 p.m. Lunch break. On your own.
1 p.m. - 3:30 p.m. MCO/provider billing session with all MCOs in your region. Topics include proper coding, prior authorizations, dealing with denials, grievance process, proper contacts with MCOs.
Previous forums: Information and presentations