Kentucky Cabinet for Health and Family Services (Banner Imagery) - Go to home page

Adult Protection Branch

The Adult Protection Branch's main purpose is to support the state's service regions that provide adult protective and general adult services through case consultation, development of standards of practice and development of data systems.  The branch is committed to keeping vulnerable adults safe and in the least restrictive living arrangement.

About APS

The Department for Community Based Services (DCBS), Adult Protective Services investigates all known or suspected incidents of abuse, neglect, or exploitation of an adult as defined in KRS  209.020 (4) in addition to spouse/partner  abuse reports as defined in KRS 209.020A. 

Each type of report is considered for investigation or preventative services and all adults are offered preventative services in an attempt to ensure the safety and well-being of the adult while protecting the adult’s right to self-determination and due process.

All adults are offered protective services and may accept or refuse services. 

Adult protective services also provides general adult services which are voluntary, preventative services, aimed at assisting an adult in attaining and functioning at their highest level of self-sufficiency and autonomy; and in maintaining the adult in the community.  General adult services may be requested by the adult or at the direction of the adult, who is need of services. 

Help With Adult Abuse

Any person, including but not limited to physician, law enforcement officer, nurse, social worker, cabinet personnel, coroner, medical examiner, alternate care facility employee, or caretaker, having reasonable cause to suspect that an adult has suffered abuse, neglect, or exploitation, shall report or cause reports to be made.  Death of the adult does not relieve one of the responsibility for reporting the circumstances surrounding the death.

DCBS will work with law enforcement and other agencies to investigate the report and provide needed protective services if accepted by the adult. 

Adult Abuse Hot Line
(Toll Free)
1-800-752-6200 or 1-877-597-2331

The online Kentucky Child/Adult Protective Services Reporting System is available for professionals to report non-emergency situations that do not require an immediate response from our staff.  The website is monitored from 8 a.m. to 4:30 p.m. Eastern time Monday through Friday. Reports will not be reviewed during evenings, weekends or state holidays.

Adult Protection (APS) Branch
(502) 564-7043

Elder Abuse Awareness

Link to the Elder Abuse Web page

Frequently Asked Questions about Adult Abuse

Domestic Violence Awareness

Link to the Domestic Violence Web page


If you have gone through normal channels and your problem is still not resolved, you may get help from the Office of the Ombudsman.

Call (800) 372-2973 or (800) 627-4702 (TTY)

or visit the Office of the Ombudsman website.


Last Updated 2/8/2017