KICCS Provider Portal
Notice
Welcome to the KICCS Provider Portal, an online application you can use to submit CCAP Provider Billing Forms for new payment and to view past payments. The KICCS Provider Portal is available at no cost to you.
Coming soon: The KICCS Team is excited to announce new features coming soon to allow you to report changes and apply for renewals online. Check back frequently for the latest updates.
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How to Become a Portal Provider |
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If you have problems or questions, contact our friendly staff at the KICCS HelpDesk by calling (502) 564-0104, option 6, or toll free (866) 231-0003, option 6, or via e-mail to HelpDesk. Support is available Monday through Friday, from 7:30 a.m. to 5 p.m. Eastern time.
THIS IS A NAMED ANCHOR
Steps and Verification Needed
- Print and follow the instructions on the DCC Provider Portal User Authorization Form.
- Determine if you are a provider administrator or a provider user. (Read Assign Tasks). If you are a provider administrator, proceed to step 2. If you are a provider user, you will need to wait until your administrator is approved before you complete the online request.
- Complete the online request. Type in tamara.wilson@ky.gov as the referrer e-mail. If your access type is provider user, type in your administrator's e-mail address. In the Comments section, type your access type (administrator or user) and CLR (certification, license or registration) number. Tip: This number is located on your monthly Provider Billing Form in the top right-hand corner.
- Write down the request number you receive when you successfully submit your online request and the password and four-digit PIN you create. You will need this information later, so be sure to store your request number and PIN in a secure location. You will receive an e-mail notifying you when your request is approved. This notification will include your user name.
- Send the signed form, along with an enlarged copy of your valid driver's license and a printout of your request confirmation to on of the following contacts:
By fax:
Division of Child Care
Attn: Provider Portal Administrator
(502) 564-3464
You may also scan items and e-mail to portal.access@ky.gov.
In the e-mail subject line, type New Account Request and your CLR number.
If you have not received e-mail notification of your account approval after 10 days, please e-mail the HelpDesk.
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Getting Started |
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Before requesting an account, please read the instructions. Failure to properly complete all steps may result in a delay in processing your account request or denial of your request.
Glossary and Common Acronyms
Already Have a CIT Account? If so, skip to the Forms and Verification Needed section to request access to the KICCS Provider Portal.
Request An Account - Instructions
Request an account - Online process
Reset your password
Update an existing account
Account Access - Flowchart
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System Requirements |
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To use the Provider Portal, you must have Internet access and a valid e-mail account. Recommended system requirements include:
- Internet Explorer 6.0 (newer versions may cause display problems),
- Adobe Reader or similar PDF reader,
- Broadband Internet connection at 300 kbs speed or faster,
- Display resolution should be set to 1024 x 768 for best results and
- PC processor should be a Pentium III, 800 MHz. or faster processing speed and display quality.
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