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Child Care Resource Center

Kentucky Veterans

Department for Community Based Services

A Message to Our Customers Concerning Your Benefits and Eligibility:

You now can apply for benefits, complete your recertification or report a change through the Self Service Portal. For more information, please visit the benefind website

DCBS Family Support Office Hours

Face-to-face interviews will be taken at all offices except the offices listed below, weekdays from 8 a.m. to 4:30 p.m.

Grayson County - will open for full service May 16, 2016
Middlesboro Office in Bell County
Corbin Office in Whitley County
Nelson County -
will open for full service June 1, 2016

Verification or report changes can be dropped off from 8 a.m. to 4:30 p.m. to all DCBS offices.

We encourage you to call the DCBS Family Support toll-free number at (855) 306-8959 to start an application, complete your recertification or to report a change.

Apply for health care benefits through kynect online or by calling kynect at: (855)-4kynect (459-6328) or (855)-326-4654 (TTY).

Services Provided

DCBS services are administered through our network of nine service regions and offices in each of Kentucky's 120 counties. In addition, DCBS uses a network of contract officials to deliver services, such as child care. The provision of services is enhanced through a close relationship and coordination with local community partners. 

DCBS Commissioner - Adria Johnson

Adria Johnson’s strong desire to be of public service, coupled with her proven ability to lead, manage, motivate and coordinate efforts toward reform serve her well in her newly appointed position of commissioner of the Kentucky Department for Community Based Services (DCBS). Johnson is a dedicated, well-respected and versatile professional with more than 21 years of hands-on experience in both the public and private sectors. Prior to this appointment, Johnson served as deputy commissioner of DCBS for almost three years, where she was instrumental in leading several efforts aimed at bringing about needed reform to improve the lives of some of the commonwealth’s most vulnerable citizens.

Prior to joining Kentucky state government, Johnson held key roles in Louisville Metro Government ranging from capital planning analyst in the Office of Management and Budget to acting director of the Department of Community Service and Revitalization. Johnson’s strong fiscal experience was gained in various roles held in the private sector at Humana, LG&E and Brown and Williamson Tobacco Corporation.

Johnson received a bachelor of science degree from Ball State University and completed several post-graduate courses from the University of Louisville.  She also is a published author, having published a book of poetry, A Peek at My Soul, in 2004.

Overview of DCBS

The department provides family support; child care; child and adult protection; eligibility determinations for Medicaid and food benefits; and administration of an energy cost-assistance program.

The department administers the state foster care and adoption systems and recruits and trains parents to care for the state's children who are waiting for a permanent home.

With offices in every county, DCBS provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and, engage families and community partners in a collaborative decision-making process.

DCBS was formed within the Cabinet for Families and Children in 1998 to give local offices more decision-making authority and the ability to collaborate more effectively with other community service providers. The Cabinet for Families and Children and the Cabinet for Health Services were consolidated in 2004 by Gov. Ernie Fletcher.

DCBS Mission Statement

To provide leadership in building high quality, community based human service systems that enhance safety, permanency, well-being and self-sufficiency for Kentucky's families, children and vulnerable adults.

DCBS Vision

"A nationally recognized department comprised of a highly skilled workforce that:

  • Provides services to enhance the self-sufficiency of families;
  • Improves safety and permanency for children and vulnerable adults;
  • Engages families and community partners in a collaborative decision-making process;
  • Utilizes innovative technological resources to improve outcomes and efficiencies;
  • Creates information systems and uses evidence-based practice to guide management decisions;
  • Practices system wide continuous quality improvement and shared accountability;
  • Fosters a dynamic learning organization; and,
  • Adapts to changing community needs and challenges."


  Hotline Referrals
The online Kentucky Child/Adult Protective Services Reporting System is available for professionals to report non-emergency situations that do not require an immediate response from our staff. The website is monitored from 8 a.m. to 4:30 p.m. Eastern Time Monday through Friday. Reports will not be reviewed during evenings, weekends or state holidays.

Find Your Local DCBS Office

Kentucky Adult Protective Services Caregiver Misconduct Registry

Web Based Reporting System Flyer

DCBS Customer Satisfaction Survey

Application for SNAP Benefits

Safe Haven
The Kentucky Safe Infants Act allows parents to leave babies younger than three days old at a safe place. No one will call the police, and no one will ask for your name. More information can be found at this Web page.

Adam Walsh Requirements and Forms

Data Book

DCBS Training Branch

Additional Information

Last Updated 5/20/2016